Djembe 的个人资料DjembeQueen's Web Log照片日志列表 工具 帮助
2009/2/28

Re: Regarding customer account: TILLB725Z7

Hi AskBob & Kim;

For future reference please consider changing the format of the delivery tickets because everyone who has seen the tickets is under the same impression that we are that there is an overcharge because it's written on the tickets in a Dollars & Cents format very predominately for people to see in bold rather than the usual small coded print companies use for their computer tracking for ordering & records by retailers

who knows who else has seen such "instructions" & just decided they'd just not shop Bob's again rather than ask for an explanation - I do know that a couple of people who said to us that we shouldn't shop there any more because of the "overcharge"

we hope that you'll consider changing those tickets because of all the confusion & bad feelings that they create


AskBob wrote:
Thank you for including the pictures. I have spoken with the president of King Koil who manufactures this line and confirmed that the numbers you are referring to are not prices. The first picture is of your queen mattress. The 295 indicates that this was the 295th mattress manufactured out of the 511 produced that day. The 99 indicates which distribution truck it was loaded onto.
The second picture is of your queen foundation. The 357 indicates that this was the 357th foundation produced out of the 511 foundations produced that day. Your foundation was also loaded onto the same "99th" distribution truck.
 
After thoroughly reviewing your invoice, it has been determined that you paid the discounted package price of $999 for the Black Label sleep set. The Euro top mattress has a retail value of $849. The foundation has a retail value of $249.
I can assure you that you were not overcharged for your merchandise.
 
 
Kim Peoples
Corporate Consumer Relations
Bob's Discount Furniture LLC.
 


From: DjembeQueen 
Sent: Wednesday, February 25, 2009 7:08 PM
To: AskBob
Subject: Re: Contact from Web Site from
ip:67.36.332.56
Hi Ask Bob & Kim;

Our son A who is in the Navy stationed in California got for us as a house warming gift for our 1st home a gift certificate for $1,200.00 in hopes of buying us a brand new bedroom set since we'd sacrificed so much raising him & his sister & her son - always having used furniture for ourselves making certain that the children had what they needed growing up - he & my husband planned the surprise delivery of the gift card to me

When I spoke to A to tell him Thank You & that the mattress was going to be delivered he was disappointed to learn that he wasn't able to have purchased an entire bedroom set for us - A didn't realize that the sets online don't come with the mattresses included in the price & he knew that we'd given our bed set to our daughter  L when we moved all of our stuff into storage for the months as we prepared for the home buying process - anyway it took longer to get to closing than planned so with that extra time our new furniture budget went out of the window due to our extra living expenses but we were finally able to close on Dec 31st 2008 & we moved into our 1st home to go to sleep on a low air mattress until tonight when we'll finally get to sleep on a real mattress

The delivery guys were great = in & out quickly; even helping my husband to get our bed frame put together because he was having just a bit of trouble getting the end pieces to fit so when the young man handed me the phone for the survey I was more than happy to press 1 for happy with their service

I called the customer service phone number shortly afterwards & left a message because the service center was closed & then onto the website because it was a bit upsetting that the salesgirl charged us $999 plus 6% sales tax for our mattress set & $69 plus tax for our mattress pad warranty protection with the addition of the delivery charge of $59 which I'm uncertain if that was taxed or not for a total charge on the gift card $1,195.67 leaving us with a balance of $4.33 store credit on account for us from the gift card from A.

To say that we felt that we had been cheated is a big understatement to see we were overcharged by more than a little bit when seeing the price tags on both the mattress & foundation were much less (to the tune of almost $345 plus the additional sales tax) just really left both my husband & myself with a bad & disappointed feeling about the purchase, had we been given the correct sales prices we could've purchased either the bedside tables or living room tables I had been looking at or another piece of furniture for our home

We'd like the price difference with the tax to be credited & added to the $4.33 currently on account for us at the store, we were ok with the fact that we had to wait 4 days for delivery rather than the TV advertised delivery of 3 Days or less but to have those price tags glaring at us 1st thing in the morning; well like stated above it just leaves a bad & disappointed & cheated feeling with our family & puts a bit of a damper on our son's gift giving - A could've inquired how to give us the Gift Certificate from another company where we have a membership but A choose Bob's instead because he knew that delivery would be faster & he wanted us to be able to enjoy sleeping on a new bed room set in days rather than the weeks which it would've taken had he given us the gift certificate for the other store since they have to order everything

As you can see in the pictures the sales prices on the price tags are much less than what we were charged, & they're still in place on the mattress & foundation only covered up by the bed covers since I've made the bed
Thank you for your prompt attention to this matter & we hope that our family will be able to continue to do business with Bob's Furniture in the future

Sincerely
The T Family
B, T, A, L & K















AskBob wrote:
Thank you for contacting us. This situation is highly unusual. Please
email the pictures of the tags you've found on the merchandise so that I
may further assist. 


Kim Peoples
Corporate Consumer Relations
Bob's Discount Furniture LLC.

-----Original Message-----
From: updates@digitalbungalow.com [mailto:updates@digitalbungalow.com] 
Sent: Wednesday, February 25, 2009 9:24 AM
To: AskBob
Cc: Yarbrough, Dray; alerts@digitalbungalow.com
Subject: Contact from Web Site from ip:67.36.332.56


City: 
State: Connecticut
First Name: mrs t
Last Name: t
Email: t-family@comastic.com
Comments: Purchased saturday night mattress set - delivered today & the
price tags have much lower prices listed - would like to have the
differance credited back to gift card so we can buy the tables I saw
saturday - i can email pictures of the tags that are still on the 2
pieces if given an email address prior to these going up on my blogs


  
2009/2/12

[Fwd: [Praying Wife's BlogSpot] [Fwd: Stop CT's Same-Sex "Marriage" Bill!]]


This could be coming to a state near you!
If you're in CT speak up & take action
If you're located in another state you should look around for your state's version of this group including a call to this one if you need to find out where the local or state office of such an organization is located, many agencies have lists of the places in other states - it's bad enough that divorces are too easy to get in our states but we must also look beyond & speak up as marriage as a whole comes under attack & we're being silenced to be able to speak up about what God's laws say in regards to Marriage = 1 Man + 1 Woman for Life Until Death Do They Part

-------- Original Message --------
Subject: Stop CT's Same-Sex "Marriage" Bill!
Date: Thu, 12 Feb 2009 06:58:21 -0600
From: FIC Action <info@ctfamily.org>
To:


Template
Action


Stop CT's Same-Sex "Marriage" Bill!

 

Last year, the Connecticut Supreme Court ignored the express will of the legislature and of the people by imposing same-sex "marriage" by judicial force.
Yesterday, a bill was referred to the Judiciary Committee to codify this outrage.

 

But S.B. 899 goes beyond mere legislative housekeeping. Section 17 of the bill would repeal a state law protecting public policy on a wide range of moral issues.
A repeal of this law could be read to mean that the State of Connecticut
1) condones homosexuality or bisexuality or any equivalent lifestyle,
2) authorizes the promotion of homosexuality or bisexuality in educational institutions or requires the teaching in educational institutions of homosexuality or bisexuality as an acceptable lifestyle,
3) authorizes or permits the use of numerical goals or quotas, or other types of affirmative action programs, with respect to homosexuality or bisexuality in the administration or enforcement of non-discrimination laws and
4) establishes sexual orientation as a specific and separate cultural classification in society.

 

The law targeted by Section 17 explicitly states that Connecticut's non-discrimination laws cannot be construed to support same-sex "marriage" or the four items listed above.
We must amend Section 17 to salvage that law and stop the pro same-sex "marriage" agenda from being forced on children in the public schools!

 

We also need to amend S.B 899 to strengthen the statute protecting religious liberty from the same-sex "marriage" agenda (Sec. 46a-81p).
The redefinition of marriage in Massachusetts has led to attacks on religious freedom,
while in Connecticut Justices of the Peace have been told they must perform same-sex "weddings".
Given the radical nature of this new same-sex "marriage" bill, further attacks on liberty and conscience are likely.

 

We cannot wait for those attacks to begin.
We must strike now, while this bill is going through the legislative process!

If we fail to amend this bill, it will be a serious setback to any effort to take marriage back from the courts and restore to the people their right to decide the issue.

 

Here are four ways that you can help amend this bill and give FIC Action a fighting chance to restore marriage in Connecticut:

 

1) Use our Grassroots Action Center to send an e-mail directly to the Judiciary Committee by clicking on the link at the bottom of this message.
We have provided some basic points, but please either put the message in your own words or add a brief introduction and conclusion! 
Personalized messages have a much greater impact.

Let our legislators know that you support marriage, not its redefinition—and that you want SB 899 amended!

 

2) Be prepared to testify at the public hearing on SB 899. We do not yet know when the hearing will be.
The Judiciary Committee's co-chairmen must give at least five days notice and they typically try to keep the public in the dark for as long as they can.
The five-day countdown will likely include Saturday and Sunday and will put the hearing on a day when Christians are distracted (Ash Wednesday, St. Patrick's Day, etc.).
Now is the time to prepare a two or three minute testimony and alert others to do likewise.
If our opponents think it is in their best interest to rush this bill through then the hearing could happen very soon.

 

3) Click here to donate to the Family Institute of Connecticut Action.
FIC Action, the lobbying arm of Connecticut's pro-family movement, is your eyes and ears at the state Capitol.
Your support allows us to continue to be your voice for faith and family.

 

4) Forward this message to every like-minded state resident you know and ask them to do likewise.
And watch for more information on FIC Action's 2009 Pro-Family Rally and Lobby Day.

 

Thank you for making your voice heard in the fight restore marriage in Connecticut. Click on the link below to contact the Judiciary Committee.

Click the link below to log in and send your message:
http://www.votervoice.net/link/target/fict29033859.aspx


You have received this message because you have subscribed to a mailing list of Family Institute of Connecticut.


powered by voterVOICE


--
Posted By Praying Wife to Praying Wife's BlogSpot at 2/12/2009 12:40:00 PM

[Fwd: Stop CT's Same-Sex "Marriage" Bill!]

Template This could be coming to a state near you!
If you're in CT speak up & take action
If you're located in another state you should look around for your state's version of this group including a call to this one if you need to find out where the local or state office of such an organization is located, many agencies have lists of the places in other states - it's bad enough that divorces are too easy to get in our states but we must also look beyond & speak up as marriage as a whole comes under attack & we're being silenced to be able to speak up about what God's laws say in regards to Marriage = 1 Man + 1 Woman for Life Until Death Do They Part

-------- Original Message --------
Subject: Stop CT's Same-Sex "Marriage" Bill!
Date: Thu, 12 Feb 2009 06:58:21 -0600
From: FIC Action <info@ctfamily.org>
To:


Template
Action

Stop CT's Same-Sex "Marriage" Bill!

 

Last year, the Connecticut Supreme Court ignored the express will of the legislature and of the people by imposing same-sex "marriage" by judicial force.
Yesterday, a bill was referred to the Judiciary Committee to codify this outrage.

 

But S.B. 899 goes beyond mere legislative housekeeping. Section 17 of the bill would repeal a state law protecting public policy on a wide range of moral issues.
A repeal of this law could be read to mean that the State of Connecticut
1) condones homosexuality or bisexuality or any equivalent lifestyle,
2) authorizes the promotion of homosexuality or bisexuality in educational institutions or requires the teaching in educational institutions of homosexuality or bisexuality as an acceptable lifestyle,
3) authorizes or permits the use of numerical goals or quotas, or other types of affirmative action programs, with respect to homosexuality or bisexuality in the administration or enforcement of non-discrimination laws and
4) establishes sexual orientation as a specific and separate cultural classification in society.

 

The law targeted by Section 17 explicitly states that Connecticut's non-discrimination laws cannot be construed to support same-sex "marriage" or the four items listed above.
We must amend Section 17 to salvage that law and stop the pro same-sex "marriage" agenda from being forced on children in the public schools!

 

We also need to amend S.B 899 to strengthen the statute protecting religious liberty from the same-sex "marriage" agenda (Sec. 46a-81p).
The redefinition of marriage in Massachusetts has led to attacks on religious freedom,
while in Connecticut Justices of the Peace have been told they must perform same-sex "weddings".
Given the radical nature of this new same-sex "marriage" bill, further attacks on liberty and conscience are likely.

 

We cannot wait for those attacks to begin.
We must strike now, while this bill is going through the legislative process!

If we fail to amend this bill, it will be a serious setback to any effort to take marriage back from the courts and restore to the people their right to decide the issue.

 

Here are four ways that you can help amend this bill and give FIC Action a fighting chance to restore marriage in Connecticut:

 

1) Use our Grassroots Action Center to send an e-mail directly to the Judiciary Committee by clicking on the link at the bottom of this message.
We have provided some basic points, but please either put the message in your own words or add a brief introduction and conclusion! 
Personalized messages have a much greater impact.

Let our legislators know that you support marriage, not its redefinition—and that you want SB 899 amended!

 

2) Be prepared to testify at the public hearing on SB 899. We do not yet know when the hearing will be.
The Judiciary Committee's co-chairmen must give at least five days notice and they typically try to keep the public in the dark for as long as they can.
The five-day countdown will likely include Saturday and Sunday and will put the hearing on a day when Christians are distracted (Ash Wednesday, St. Patrick's Day, etc.).
Now is the time to prepare a two or three minute testimony and alert others to do likewise.
If our opponents think it is in their best interest to rush this bill through then the hearing could happen very soon.

 

3) Click here to donate to the Family Institute of Connecticut Action.
FIC Action, the lobbying arm of Connecticut's pro-family movement, is your eyes and ears at the state Capitol.
Your support allows us to continue to be your voice for faith and family.

 

4) Forward this message to every like-minded state resident you know and ask them to do likewise.
And watch for more information on FIC Action's 2009 Pro-Family Rally and Lobby Day.

 

Thank you for making your voice heard in the fight restore marriage in Connecticut. Click on the link below to contact the Judiciary Committee.

Click the link below to log in and send your message:
http://www.votervoice.net/link/target/fict29033859.aspx


You have received this message because you have subscribed to a mailing list of Family Institute of Connecticut.


powered by voterVOICE